Handover Co-Ordinator

• 12 Month Fixed-term contract
• Based at Manchester Airport
• Hybrid/flexible working

Why MAG?

At MAG we provide the airport facilities and travel services that people need to connect with the world. As the largest UK owned airport operator, we serve over 60 million passengers a year from Manchester, London Stansted, and East Midlands Airports. With over 270 destinations across the globe, our businesses not only bring people together but also support the prosperity of the regions in which we operate.

Sustainability is one of our core values, and it shapes everything we do. We’re committed to protecting the environment and supporting our local communities.  Our programmes include airport and airline decarbonisation, comprehensive education, skills and employment support and community engagement initiatives including volunteering opportunities.

At MAG, we recognise creating a first-class journey for our customers starts by creating a first-class career journey for our colleagues and we are committed to building inclusive environments in which our people can thrive. You’ll also have access to some great benefits including:

• Flexible and generous company pension plan with various company contribution options (up to 10%) that you can change to suit your personal needs
• 24 days holiday plus bank holidays
• Free parking
• Subsidised public transport
• Huge range of company discounts
• Free Virtual GP service, available 24 hours a day, 7 days a week
• Care Concierge service
• Two volunteering days per year

The Role

As a Handover Coordinator here at MAG you will work alongside the Handover Lead to lead, manage and administer the delivery of the handover process to successfully integrate the newly created assets delivered by the Manchester Transformation Programme (MAN TP) workstreams. You will develop robust working relationships with relevant stakeholders and 3rd party contractors, taking responsibility for designing processes and methods within the Handover Process to improve efficiency for all parties.

Other accountabilities include:

• To assist Project Managers, Senior Project Managers, 3rd party contractors, and internal stakeholders, manage a portfolio of software packages that support asset integration.
• Compile and manage minutes, action trackers, sharepoint sites, electronic drawings, information and all ancillary information relating to the handover process.
• Monitoring and reporting of any gaps in handover information for particular assets
• Tracking progress of handover documents, progress of sign off of forms, ensuring a register of documents for signature is maintained and chased through to sign off.
• Creation and management of a Handover performance dashboard.
• Ensuring cost effective processes and systems are in place to achieve best value for MAG
• Develop and maintain monitoring techniques that ensure all partners meet their contractual obligations and any statutory compliance requirements to integrate assets.

What will make you successful in this role?

You will be an experienced administrator with a background in reviewing complex documents and reading and interpreting complex information, drawings, manuals and processes. You will have excellent customer service skills as well as good influencing and negotiating skills to motivate multidisciplinary networks to work towards a common goal. You’ll have the ability to work well under pressure, juggle multiple tasks, and handle sensitive information with a high degree of confidentiality.

Equal Opportunities & Reasonable Adjustments

At MAG we believe in the importance of diversity & inclusion for all. We are committed to creating a workforce that is reflective of our society. As such we welcome applications from candidates from all backgrounds.

We’re also committed to well-being with a focus on mental health and supporting colleagues from underrepresented groups through our Colleague Resource Groups.

As a Disability Confident employer we are committed to creating an environment where candidates and employees can perform at their optimum. Please let us know if we can provide you with any reasonable adjustments to aid your application or interview process.

You can contact the team by emailing HR.Recruitment@MAGAirports.com

Our Colleague Resource Groups include: Women’s Network, Embrace – Race & Ethnicity Group, Fly With Pride (LGBTQIA+), Mental Health, Parent & Carers, Disabilities including neurodiversity